Dear Parkside Orthodontic Community,
At Parkside Orthodontics we are doing our part to keep safety a top priority for everyone. You have placed your trust in us to oversee the oral health of you or your family member, and we take that job seriously. We want you to know we are doing our best to protect everyone from the continuing viral spread of COVID-19.
In light of growing concerns about the ongoing COVID-19 pandemic, especially given its presence in the state of Oregon, we are writing to provide an update concerning the temporary closure of our office.
First, we want to assure you that your health and safety is always our highest priority. Our office has been closely monitoring and adhering to recommendations from the Centers for Disease Control (CDC), and we have implemented additional sanitary and disinfecting measures in our office, in addition to our already very strict infection control practices. We have provided additional training and instructions on cleaning procedures to our entire orthodontic team.
However, even with all these precautionary measures, the situation around COVID-19 is unprecedented. As health care leaders in Oregon, orthodontists across the state are making additional efforts to stop the spread and ultimately contain the virus.
We are monitoring directives that are issued to us by the state of Oregon and other national organizations including the CDC, and the American Dental Association as they evolve. As you are probably well aware of, many businesses, group gatherings, etc. have been advised to close/cancel/postpone operations to help minimize the spread of COVID-19.
Our state dental organization has issued an advisory for all dental offices to follow suit with state recommendations on closures, and close for routine procedures from now until June 15, 2020. We are to remain available for emergency procedures only.
To this end, we are cancelling all appointments for elective procedures and non-urgent visits, until we are advised that we may safely resume normal operations. If you have a scheduled appointment between now and June 15, 2020 please consider it canceled, and we will contact you to re-schedule as soon as we resume normal business operations. If you or your child are experiencing an urgent problem with your orthodontic appliances, please contact our office at 503-236-3800. Do not come to the office without a scheduled appointment.
We will remain available to treat patients who have urgent needs, and on an emergency basis. In addition, we request that all patients who do come in for urgent visits enter our office alone when appropriate, or be accompanied by no more than one parent/care-giver.
We encourage you to continue to take the necessary precautions as outlined by the CDC and the state of Oregon to protect your health and the health of those around you, and regularly check for updates as this unpredictable situation is rapidly evolving.
Again, the health and safety of our patients remains our top priority. We apologize for any inconvenience this may create and appreciate your understanding during this unique and difficult time. We are here to serve you and feel this is the best course of action given the current situation. Thank you all for the support and trust you have placed in us over the years, and we can’t wait to see your smiling faces when this is over.
Dr. Kuperstein & Your Parkside Orthodontic Team